PAVRO Recruitment has partnered with an award winning and extremely innovative design and fabrication company (US & Canadian Operation) in their hunt for a Director, Client Services!

If you’re an entrepreneurial sales professional and are a champion for incredible work in the Construction, Architecture, Design and/or custom fabrication industry, this may be the role for you!

Role Summary:

We’re looking for an experienced, detailed, motivated, and passionate team player to add to the Architectural Sales & Service Team! In this role your primary focus is to drive new and existing client relationships / revenues through the effective delivery of architectural and project development offerings, working with members of the Architectural Team and the office’s senior leadership to serve as a trusted advisor to the client and an initial conduit into project development. A passion for building trusted and long-term relationships through successful delivery of all facets of a project, is key to your success.

More specifically, on the day to day the Director, Client Partnerships will be given incoming business leads to qualify and manage as well as be expected to use their own network of clients to drive revenue in the architectural portfolio. You will collaborate directly with the Project Development, Design, Estimating and Production Teams in order to complete client proposals. When working on the delivery of a project your day to day contact internally is the Project Manager and Operations Team. As a group you create the account team responsible for client and project success. Individually you are the owner of the client relationship and ensuring client expectations are in alignment with all aspects of the project (price, timelines, deliverables, etc.) You are ready to play a strategic vital role in the company and help shape and drive growth within the Architectural Fabrication line of work. You are ready to make a difference.

Responsibilities:

• Reporting to the VP, Client Partnerships you will work closely with him to develop and execute strategic sales plans to drive revenue and meet goals.
• Take ownership of new account acquisition (both self-derived and assigned) and drive the overall sales strategy to bring to a sign-off.
• Effectively manage and grow the companies’ relationships to ensure all clients’ needs are listened to, understood, and responded to in a timely way, while driving profitable revenue.
• Guide the development, writing and presentation of bid responses and proposals, scopes of work and budgets.
• Manage internal and external stakeholders throughout the sales process and ensure the delivery of a winning proposal.
• Prequalify opportunities by going through a ‘Discovery’ phase with the prospective client to identify whether to pursue the opportunity or not.
• Relentlessly drive client loyalty and growth.
• Guide the development of integrated solutions that leverage the company offerings and are mutually beneficial for the client and the company.
• Understand clients’ business and business issues, serving as their trusted advisor
• Ensure client expectations are clearly communicated and in alignment with all aspects of the opportunity (price, timelines, deliverables, etc.)
• Achieve or exceed sales quotas including prospecting and business development goals.
• Enter all contacts and opportunities into Salesforce and maintain 100% accuracy.
• Attend relevant trade associations (e.g., conferences and networking sessions) to generate new sales opportunities and promote the brand in this space.

Qualifications:

• Bachelor’s Degree in Architecture, Interior Design, Engineering or Business/Equivalent experience
• A minimum of 5+ years of professional sales and customer experience in a B2B environment.
• Enthusiastic learner with proven track record of meeting and exceeding sales targets.
• Ability to understand price position and have good financial awareness.
• An understanding of architecture and processes that come with permitted exterior and interior build/ fabrication and installation. Coupled with the ability to read architectural drawings.
• Strong collaboration, problem solving, organizational, and interpersonal communication skills.
• Unimpeachable integrity, self-confidence, a high level of energy, and a sense of humor. • Ability to work in ambiguity and anticipate challenges and solutions before they arise.
• Detail Oriented – you have a keen attention to detail and a “right the first time” mindset.
• Ability to work in an environment characterized by constant change and tight deadlines.
• High social and emotional intelligence.
• Passionate about meeting new people, social settings, networking.
• Must have good working knowledge in Microsoft Office Suite including PowerPoint and Excel.
• Salesforce knowledge an asset.
• Ability to travel periodically both internationally and domestically.

If this sounds like you, please send a resume and an introduction on why you’re a great fit to: sebastian@pavrorecruiting.com

PAVRO Recruitment is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.