PAVRO Recruitment has partnered with a Global SaaS leader in their hunt for a Project Manager to work directly with one of their largest clients!

The Role:

Project manage and co-ordinate the onboarding of new clients, product road map development, new product releases, service upgrades and changes driven by new and existing customer requirements.

Delivering digital solutions for promotions, stored value and loyalty using our award-winning platform and services and ensuring the Delivery Team provide the necessary technical support and guidance during the project cycle.

The PM will work closely with our clients, internal business analysts, internal & external development teams and service partners. The role is likely to include travel to client sites depending on the exact scope of the projects

Typical duties include:

• Managing projects and services as directed by the Programme Manager
• Effectively delivering projects by ensuring that client’s requirements, systems and processes are understood by the Delivery team
• Overseeing capture and documenting of client requirements by the project delivery team Business Analysts (BA) and obtain sign off
• Ensuring projects are delivered on time and to budget
• Proactively managing delivery of project milestones to agreed deadlines, ensuring business ownership is established for implementation
• Overseeing user acceptance testing process
• Managing documentation for all work undertaken; creating, maintaining and circulating project plans and other project control documentation
• Management of all project risks, issues and actions; resolving or escalating critical issues to the Programme Manager
• Managing change control process
• Organising and chairing project meetings
• Producing and circulating weekly project summary
•  Developing a good understanding of company systems, website solutions, payment services, administration and reporting services
• Working alongside internal departments on product development, system upgrades, testing and deployments to live
• Developing positive and productive relationships with customers, internal teams, external partners and service providers

About you:

• Minimum 5 years’ experience dealing with clients and internal teams in a software project management role
• Experience in project managing the implementation of software systems for retailing of digital or physical products (or similar types of systems) via web sites, kiosks and mobile devices
• Experience managing internal / external consultants, software providers and multi-department project teams • Client facing experience
• Demonstrable project planning and management skills with excellent time management
• Knowledge of API-driven and SaaS-based technology solutions
• Knowledge of Agile methodologies including SCRUM
• A good understanding of retail web sites (or similar), email, SMS, EPOS, Payment Gateways, email and mobile systems
• Exposure to system/software implementation
• A degree in business or a technical discipline, a Project Management or a Software Development qualification are desirable
• A retail background, exposure to software testing or mobile tech would be useful
• Knowledge of Information Security principles and practices is advantageous

You are:

• Able to manage multiple projects through to completion
• An excellent communicator
• Adaptable
• Customer focussed
• A problem solver
• Decisive
• Able to deliver to tight deadlines
• Influential
• Commercially aware
• A brilliant team player

If this sounds like you, please send a resume and an introduction on why you’re a great fit to: sebastian@pavrorecruiting.com

PAVRO Recruitment is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.